Customer Support

Your happiness is our number one goal! If a game refuses to load, a password has slipped your memory, or you have a question about a purchase, our support team is wide awake 24/7 just for you.

Get in Touch

• Live Chat: Click the chat bubble at the bottom right for speedy replies.
• Email Us: Send a message to [email protected] and we promise to reply in less than an hour.
• Visit Our Help Center: Browse our most popular questions and step-by-step guides at the Help Center.
• Social Media: Message us on Facebook or X at @DGClubGames.

Helpful Shortcuts

Logins and Accounts

If you can’t sign in or need to reset a password, visit the Account Help page, or start a chat for speedy support.

Payments and Cash

If you have questions about putting money in or taking it out, check our Payment Support page or just drop us a quick email.

Glitches and Game Crashes

If the app keeps freezing or you run into odd bugs, click on our Technical Support guides or connect with an agent.

When to Expect Answers

• Live Help: Always open, 24/7
• Email: We aim to reply within 1 hour, or 2 hours if we're busy.
• Social Media: Most replies are within 2 hours.

Frequently Asked Questions

When will I hear back via email?

We try to respond in under an hour; during busy hours, it may take up to two hours.

Can I reopen a ticket I marked as done?

You can! Simply reply to our last email or send a new one with the ticket ID, and we’ll take it from there.

Which languages can I use to talk to support?

We can assist you in English, Hindi, and Spanish. For other languages, use live chat to get connected.

We Want Your Thoughts

Have suggestions or feedback? We want to hear! Send it to [email protected].